Privacy Policy

1. Introduction

Mosquito Dee Ticks & Fleas ("Mosquito Dee," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule services, or communicate with us via phone, email, or text message.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, home or service address, and any other information you provide when requesting a quote, scheduling an appointment, or contacting us.
• Service Information: Details about your property, service preferences, appointment history, and treatment records.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and referring URL.
• Communication Data: Records of text messages, emails, and phone calls related to your service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our mosquito, tick, and flea control services
• Schedule and confirm appointments
• Send appointment reminders, service confirmations, and follow-up messages via SMS
• Respond to your inquiries and provide customer support
• Process quotes and service requests
• Send periodic service-related communications
• Improve our website and customer experience

4. SMS/Text Messaging

By providing your phone number and opting in to receive text messages, you consent to receive service-related SMS messages from Mosquito Dee. These messages may include:

• Appointment reminders and confirmations
• Service completion notifications
• Welcome messages for new customers
• Follow-up messages after treatments
• Feedback and review requests

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. For help, reply HELP or call us at (631) 335-2309.

We will not share your phone number with third parties for marketing purposes. Your phone number is used solely for service-related communications.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., SMS delivery, payment processing, website hosting), subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: